Customer Engineer

Customer Engineer Freshers Drive at NCR – Apply Online

Customer Engineer Freshers Drive at NCR – Apply Online. NCR Corporation off campus drive for freshers. candidates should be Excellent interpersonal skills/customer relationship skills required. High level of personal integrity; Support and promote teamwork and cooperative effort. Interested and eligible candidates can apply online through the below-mentioned link.

About NCR:

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom, and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Customer Engineer

NCR Customer Engineer Drive Details:

Company NameNCR

Websitewww.ncr.com

Role: Customer Engineer

Pay or Salary: Best In Industry

Education: Associate’s Degree preferred

Job Location: Across India

Last Date To ApplyASAP

IndustryIT



Roles and Responsibilities For Customer Engineer:

  • Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
  • Responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed-upon Service Level Agreements
  • Required to perform work on products and services of low complexity, specifically financial/ATM products;
  • Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
  • Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
  • Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
  • Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents NCR in a manner that reflects positively on the image and reputation of the company
  • Performs periodic preventative maintenance on assigned products; Diagnoses problems, make minor repairs and replaces components (at the module level); Follows appropriate security procedures when working with ATM’s and or within the financial institution
  • Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping

Educational Qualification:

  • Diploma or equivalent
  • 0-1 years of related experience
  • Ability to work with Microsoft Office suite; Experience on Windows products, Windows 2000 operating systems required
  • Experience in PC Hardware Maintenance and support
  • A+ Certification
  • ITE or Polytechnic in Electronics and Communications Engineering
  • Works well with minimal supervision; good problem-solving skills; Ability to pick up new skills quickly;
  • Ability to work under pressure; Ability to meet deadlines and produce high-quality work
  • Excellent interpersonal skills/customer relationship skills required
  • High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops,
  • Servers, peripherals), routers, networks, switches, hubs required
  • High level of personal integrity; Support and promote teamwork and cooperative effort

Preferred Qualification:

  • Associate’s Degree preferred
  • Previous experience in NCR or similar equipment is a plus
  • CCNA preferred

How To Apply Customer Engineer Drive:

Interested and eligible candidates can apply online through the below-provided link. Please careful while applying this vacancy like Qualification, Description, etc.

APPLY HERE



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