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Mphasis Walkin Drive for Freshers on 8th June 2018
Mphasis Walkin Drive for Freshers on 8th June 2018. Mphasis Recruitment 2018 in Pune for Technical Support Associate position. Candidates with excellent communication skills (English) and Possess good analytical and comprehension skills. Interested Candidates can directly attend Interview through below mentioned address.
Mphasis Limited Company Profile:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
Mphasis Walkin Drive 2018 Details:
Company: Mphasis Limited
Work Location: Pune
Experience: 0-3 Years
Qualification: Any Graduate
Role: Technical Support Associate
Pay or Salary: NR 1,75,000 – 3,00,000 P.A
Type of Industry: BPO / Call Centre / ITES
- Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs.
- Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
- Update users about request status and close request when users are satisfied with solutions
- Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices,
- VPN, VOIP and share point as per guidelines in the knowledgebase.
- Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
- Should be willing to work in rotational shifts and split week off
- Should have excellent typing speed
- Ability to comprehend English
Mandatory supporting documents:
- Pan Card
- Aadhar Card
Interview Date and Time:
Date and Timing: Mphasis Walkin Interview on 8th June 2018 from 11:00 AM onwords
Mphasis, EON free zone,
Cluster C, Ground Floor, Wing 2,
Kharadi, Pune 411014
Contact – Rashmin
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