Pine Labs Walkin Drive For Customer Support Associate

Pine Labs Walkin Drive For Customer Support Associate. Pine Labs Conducting walk-in Drive For Experienced and  Fresher at Noida. Interact with clients through telephone to provide information about services or products, cancel accounts, renew accounts, open new accounts, enter or take orders, or obtain complaint details. Interested and eligible candidates can attend the interview through below mentioned address.



About Pine Labs:

Pine Labs is an Indian merchant platform company that provides financing and last-mile retail transaction technology, founded in 1998. It is one of the unicorn companies, with a valuation of over US$1 billion. It provides a merchant platform and makes software for point of sale (PoS) machines. The company has more than 70,000 retailers across India, including major retail outlets such as Mark’s and Spencer’s Retail, Pantaloons, Shoppers op and Westside. It has a presence in India and Malaysia and other parts of Asia.

 

Pine Labs Walkin Drive

 

Pine Labs Walkin Drive Details:

Company name PINE LABS
Company Website www.pinelabs.com
Job Location Noida
Educational Qualification Any Graduate
Role Associate/Senior Associate -(NonTechnical)
Pay or Salary ₹ 2,00,000 – 5,00,000 P.A.
Industry BPO, Call Centre, ITeS

Job Description:

  • Candidate should Interact with clients through telephone to provide information about services or products, cancel accounts, renew accounts, open new accounts, enter or take orders, or obtain complaint details and Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it.
  • Ensure that the required changes are made to resolve the queries of the customers
    Collect payments or deposits, determine service requested charges or arrange billings
    Draft contract forms, issue orders of service discontinuance, make changes of address records using computers, etc.
  • Refer unresolved and pending customer grievances to the concerned departments for further investigation
    Contact clients to notify regarding investigation results, respond to inquiries or any adjustments in the services
  • Resolve complaints related to billing or customer service by carrying out activities such as refunding money, exchanging merchandise or adjusting bills
  • Analyze disputed merchandise along with provided original information and requisitions from invoices
    Recommend modifications in shipping, packaging, service, products, billing procedures and methods to prevent further issues
  • Solicit sales of new merchandise and services and Review policies and terms to ensure they resolve the issues as per the regulations.
  • Acquire and analyze all relevant information to evaluate the validity of the complaint and identify the possible causes.

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Documents Required:

Candidates should be carried below documents while going to the interview.

  • 2 Updated Resume
  • Govt Id Proof PAN and Aadhar is mandatory
  • 2 photos
  • Educational Certificates

How To Apply For Pine Labs Walkin Drive?

Interested and eligible candidates can attend interview through below mentioned address. Please carry the above documents while going to the interview.

Date and Time:19th to 27th March 2020 and 11 AM to 3 PM

Venue:

2 Candor Techspace Plot No. B2,
tower 2, 3rd floor Industrial Area,
Sector 62, Noida,
Uttar Pradesh 201309.
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